13.0 Release Notes

1. MLS Customizations and Administration 3

1.1. Enhanced Login Security Now Enabled for All Paragon Users 3

1.2. Listing Tools Widget 3

2. Corrections & Improvements 4

• Correction for the Days on MLS field to be available for OpenMLS Mapping 4

• Correction for Broker Rule restrictions to apply to OpenMLS Data Feeds 4

• Correction for Manual SMS entries showing in the Contact Message History 4

• Correction to the default color options for the Fathom Realty National Theme 4

• Correction for Property Watch error in Paragon Pro 4

• Improvement for Sold Price to display on EasyCMA Sold Comparables 4

• Improvement to include a Disclaimer on the Public Record Detail View 4

• Improvement to display the Property Class prefix in the Multi-Class Type lookup in Paragon Connect 4

3. New Features & Enhancements 5

3.1. Enhanced Search Experience with RUG Criteria 5

3.2. New “Listing Tools” Widget Available in Inventory Dashboard 7

4. Mobile App – Paragon Connect 8

4.1. Walk the Line: A Smarter Way to Explore Property Boundaries 8

1.1. Enhanced Login Security Now Enabled for All Paragon Users

At ICE, protecting your data and ensuring system integrity are top priorities. One of our long-standing Paragon security features temporarily pauses login attempts after multiple failed tries by a single user. While this safeguard has been available for some time, it was not previously activated for all accounts.

To strengthen security across the board and ensure consistent protection for all users, we’ve now enabled this feature system-wide.

Here’s what you need to know:

• If a user enters incorrect login credentials more than 10 times within 10 minutes, their account will be temporarily locked for 30 minutes.

• This helps prevent unauthorized access and protects your account from brute-force attacks.

Note: This change applies to users logging into Paragon systems directly. It does not apply to any external SSO authentication.

1.2. Listing Tools Widget

Paragon and Paragon Connect have included Third-Party Integration links in the “Listings” area for quite some time—Pro displays them in the Listing Menu, while Connect shows them under the Third Party Add-on icon. With the new Listing Tools Widget in Paragon Connect, these integrations are now even easier to find and use.

If you'd like to add specific Third-Party Integrations to your “Listings” area, please reach out to your Service Executive.

• Correction for the Days on MLS field to be available for OpenMLS Mapping

• Correction for Broker Rule restrictions to apply to OpenMLS Data Feeds

• Correction for Manual SMS entries showing in the Contact Message History

• Correction to the default color options for the Fathom Realty National Theme

• Correction for Property Watch error in Paragon Pro

• Improvement for Sold Price to display on EasyCMA Sold Comparables

• Improvement to include a Disclaimer on the Public Record Detail View

• Improvement to display the Property Class prefix in the Multi-Class Type lookup in Paragon Connect

3.1. Enhanced Search Experience with RUG Criteria

We’re excited to introduce a new enhancement to Paragon Connect that gives you more control and flexibility when searching for listings. If your MLS has RUG (Room, Unit, Green) fields enabled, you’ll now see dedicated RUG Search Containers available in the Customized Search workflow. These containers make it easier to search by specific room features, unit types, and green attributes—helping you refine your results with greater precision.

What’s New?

RUG Containers in Customized Search

• You’ll now see Room Information, Unit Information, and Green Information containers at the bottom of your Customize Criteria panel—if your MLS has enabled the feature.

• Each container includes a toggle switch to enable or disable the search functionality.

• Containers only appear when relevant RUG fields are enabled and marked as searchable.

RUG Criteria Cards

• After adding RUG criteria, a summary card appears in the container, showing your selections.

• Cards are editable and removable, giving you full control over your search setup.

Intuitive Field Selection

• Choose from Room Type, Unit Type, or Green Type using familiar multi-select lookup fields.

• Once a type is selected, additional fields appear in the same order as they do in Paragon.

• The ADD button activates once you’ve selected at least one RUG field, ensuring your search is meaningful.

Saving Searches

• Any RUG criteria you add will be saved as part of your search, so you can easily revisit or share it later.

Cross-Platform Integration with Paragon

• Adding RUG fields in Paragon automatically enables the corresponding containers in Paragon Connect.

• Enabling RUG containers in Paragon Connect ensures the fields appear in Paragon.

• Your search experience is now consistent across platforms.

Important Notes

• RUG containers won’t appear if the TYPE field isn’t enabled and searchable.

• Multi-class searches currently don’t support RUG criteria.

• RUG containers cannot be renamed, deleted, or moved in the Customize Criteria modal.

3.2. New “Listing Tools” Widget Available in Inventory Dashboard

We’ve introduced a new Listing Tools widget in the Paragon Connect Inventory Dashboard to streamline access to your connected third-party applications.

What’s New:

• Displays up to seven third-party tools (expandable to eleven)

• Includes tool names for easy identification

• Exclusive to the Inventory Dashboard

Quick Actions:

• View All – Opens the full list of third-party add-ons

• Expand/Collapse – Toggle to show more or fewer tools

If no tools are configured, the widget will display a helpful message, so users know what’s missing. You can now add this widget from the Available Widgets panel and customize your dashboard layout as needed.

4.1. Walk the Line: A Smarter Way to Explore Property Boundaries

We’re excited to announce Walk the Line, a new mobile-only feature in Paragon Connect that transforms how users experience property boundaries during site visits. This innovative tool allows users to physically walk the perimeter of a property while viewing its parcel borders in real time using their mobile device’s geolocation services.

What’s New

Walk the Line brings property data to life by overlaying boundary lines as users move around the site. It’s designed to provide clarity, confidence, and convenience—whether you're verifying lot dimensions or guiding clients through a property.

Key Highlights

• Available on both Android and iOS devices (Version 1.3.0)

• Real-time visualization of parcel boundaries as users walk the property

• Location verification ensures users are physically present at the property

• Clear messaging when permissions are denied or location data is unavailable

How It Works

• Open the Paragon Connect mobile app and zoom into the map to view parcel-level details

• Tap on a parcel from the map view

• With the contextual bar that opens, select “Walk the Line” from the overflow menu

• Confirm your location on the “Verify Property Location” page

• Begin walking the property to see boundary lines appear in real time

Important Notes

- Location Data is for reference only and may vary in accuracy

- For best results, disable battery-saving modes that may affect GPS performance